Hornbeam Centre and Cafe Privacy Notice

What this Notice Covers

The Hornbeam Centre and Cafe (including the Hornbeam Learning Lodge and all our associated projects) is committed to safeguarding your privacy while providing the highest possible quality of service. We take care to ensure that we use your information in accordance with all applicable laws concerning the protection of personal information.

The purpose of this notice is to give you a clear explanation about how The Hornbeam – and any third parties we work with – collect and use the personal information you provide to us, including through our website www.hornbeam.org.uk. It also explains how our website uses cookies.

Who we are
The Hornbeam Centre Ltd is a company limited by guarantee, number 2608803. Our registered office is at 458 Hoe St, Walthamstow E17 9AH. We use the trading names Hornbeam Centre, Hornbeam Cafe and Hornbeam Learning Lodge for various aspects of our work.

What information we collect about you
We collect information about the people who express interest in, support, or take part in the Hornbeam’s work, whether through signing up to an email list, taking part in an event, or hiring space or catering from us. This information may include things like your name, organisation name, address, telephone number and email address.

Our legal basis for using your information

To comply with data protection rules, we must have a legal justification for collecting and using your personal information. The legal basis that we rely on will depend upon the circumstances in which we collect and use your personal information:  

When you register for our enews, we ask for your consent to hold your email address and send you our enews. We will stop sending you emails if you ask us to, and each email we send will have a clear means of unsubscribing.

In other cases, the processing of your personal information may be necessary to carry out the performance of a contract with you, for example, if you arrange a room hire or catering with us, or to carry out our legitimate interests, for example to run our volunteering programme we keep contact records of volunteers who register with us.

Who we share information with
We use Mailchimp to operate our enews and we use Skedda to operate our room bookings system. You can find out about Mailchimp’s privacy policy here and about Skedda’s privacy policy here. We will not sell or give your personal information to anyone other organisation or person.

How long we keep data for

We only hold your personal information on our systems for as long as is necessary for the purposes outlined above. We remove personal data from our systems once it is no longer required. The length of time each category of data will be retained will vary depending on how long we need to process it for, the reason it was collected, and in line with any statutory requirements.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us using the Contact details below. We may make a small charge for this service.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.


Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour  information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit www.aboutcookies.org  or www.allaboutcookies.org

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your  browser.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this webpage. This privacy policy was last updated on 19 May 2018.

How to contact us

Please contact us if you have any question s about our privacy policy or information we hold about you:

by email to info@hornbeam.org.uk

or write to Hornbeam Centre, 458 Hoe St, Walthamstow, London E17 9AH.